Wholesale policies and registration

Customers must be stores, supermarkets, restaurants, or food businesses with a valid business license.
Business information must be provided, including company name, address, tax ID, and contact details.

Wholesale prices are based on an updated price list and may change without prior notice.
Prices may vary depending on the order quantity.
Promotions and discounts will be announced separately for each period.

Wholesale orders must be placed at least 7 business days in advance.
Accepted payment methods: Bank transfer / Cash / Cash on Delivery (COD).
Payments must be made on time as agreed by both parties.
Orders will only be processed after full payment is received (unless a credit agreement is in place).

Free delivery for orders over €400 within Finland. If order under €400, delivery fee is applied
Maximum delivery time: 7 business days from order confirmation.
In case of force majeure (natural disasters, pandemics, transportation issues), delivery may be delayed, and customers will be notified in advance.

Defective, damaged, or incorrect items due to supplier error can be returned or exchanged free of charge, based on prior agreement.
Returns are not accepted for opened, used, or expired products.
Customers must provide photos/videos as proof of the product's condition within 2 days of receiving the order.
Upon delivery, customers must check and confirm the order on-site. Once the order is signed for, we are not responsible for missing or incorrect items.

We are committed to protecting customer information and will not share it with third parties without consent.
Customers are also responsible for keeping supplier pricing and business policies confidential.

We reserve the right to refuse or discontinue wholesale services if customers violate the agreed terms.
Any disputes will be resolved through negotiation. If an agreement cannot be reached, disputes will be handled according to applicable laws.